Behavioral health case managers are available Monday through Friday, from 8 a.m. to 4:30 p.m. EST, to help facilitate access to resources and services, provide education and support regarding behavioral health conditions and coordinate care between treatment providers.

To refer a member to the BCBSRI BH case management program, please call 1-800-274-2958 or email BH_Care_Management@bcbsri.org.

For additional information, please contact Monica Ross at monica.ross@bcbsri.org.