Couple talking to Doctor on phone
Doctors Online

Give employees 24/7 access to care

Doctors Online delivers care when your employees need it wherever they are

Getting sick is never convenient. With Doctors Online, your employees can see a doctor 24 hours a day, 365 days a year. It’s perfect for those times when their personal doctor is unavailable or going to a doctor’s office just isn’t an option.

  • Employees can access care anytime—which can reduce absenteeism and hours away from work.
  • Employees can see a doctor even if they’re not comfortable going into an urgent care center or doctor’s office right now.
Doctors Online devices


Your employees and their families (including children) can see a board-certified doctor for common, non-emergency health issues, including:

  • Síntomas de resfrío y gripe
  • Alergias
  • Bronquitis y otras infecciones respiratorias
  • Infecciones urinarias
  • Irritaciones de la piel
  • Problemas con los senos paranasales
  • Jaquecas
Woman speaking to doctor

Problemas conductuales

Licensed therapists and board-certified psychiatrists are available for non-emergency behavioral healthcare issues, including:

  • Depresión
  • Ansiedad
  • Trastorno de hiperactividad por déficit de atención (ADHD, por sus siglas en inglés)
  • Estrés
  • Luto

Employees can make appointments several weeks in advance, and once they establish a relationship, they can see the same provider on an ongoing basis.

It's easy to get started

Employees can download the BCBSRI Doctors Online app from their favorite app store or visit to register their account. That way, they’ll have a doctor on call the next time they need care.

In the case of an emergency, you should always call 911 or your local emergency services. Doctors Online no está diseñada para reemplazar estos servicios y no debe usarse en tales circunstancias.

Doctors Online es un servicio de telemedicina proporcionado por American Well®, una empresa independiente que administra Doctors Online en nombre de Blue Cross & Blue Shield of Rhode Island.

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