The BCBSRI Behavioral Health Case Management program is staffed by experienced mental health and substance use professionals that can help members with finding the care they need, provide education and support, assistance when transitioning from acute levels of care, closing gaps related to social determinates of health and coordination with healthcare professionals.  

Behavioral Health Case Managers are available Monday through Friday from 8:00am to 4:30pm.  To contact BCBSRI Behavioral Health Case Management, please call 1-800-274-2958 or email BHClinicalOps@bcbsri.org.