Una sola puerta principal que conduce a todo lo relacionado con la atención de salud
BlueCare Connect reúne todos sus beneficios de salud en una ubicación conveniente. Ya no debe saltar de una aplicación a otra, intentar recordar contraseñas ni llamar a diferentes números para obtener respuestas.
Con tan solo un inicio de sesión o una llamada telefónica, usted puede acceder a aplicaciones de salud y bienestar, información del plan, coordinación de la atención y servicio al cliente, y obtener apoyo para la salud personalizado de Guías de atención médica, enfermeros y asesores.*
Disponible en línea, en la aplicación o por teléfono
Con BlueCare Connect, usted puede hacer lo siguiente:
Obtener respuestas a preguntas sobre cobertura, reclamos, elegibilidad, costos y más
Conectarse con los programas de salud disponibles
Obtener ayuda para encontrar médicos y programar citas
Recibir recomendaciones personalizadas sobre "la próxima mejor acción"
Usar el programa de bienestar con seguimiento de actividades y obtención de incentivos*
Encontrar ayuda para necesidades de salud urgentes o crónicas
To register or login, go to bluecareconnectRI.com or download the BlueCare Connect RI app. (Be sure you see “RI" in the app’s name.)
Vea cómo funciona
BlueCare Connect agiliza y simplifica el acceso a la atención.
Preguntas frecuentes
BlueCare Connect is like a single front door to all of your health plan benefits—plan information, health and wellness programs, health reimbursement account or health savings account (if applicable), care management services, and customer support. Everything is integrated and accessible online, on the app, or over the phone via our Care Guides. Los enfermeros registrados y los asesores de salud también están disponibles para responder preguntas y brindar apoyo.*
Yes, all member accounts—except members with Medicare plans—moved from the myBCBSRI member portal to BlueCare Connect.
To register or login, go to bluecareconnectRI.com or download the BlueCare Connect RI app. (Be sure you see “RI" in the app’s name.
To register or login, go to bluecareconnectRI.com or download the BlueCare Connect RI app. (Be sure you see “RI" in the app’s name.
If you need help with registration, contact the number on the back of your member ID card.
That depends on your specific health plan’s design. If your health plan includes wellness, your BlueCare Connect experience includes a wellness program. You’ll see it on your BlueCare Connect dashboard.
If you’re not sure whether your plan includes wellness, ask your employer or call the number on the back of your member ID card.
Care Guides provide customer service support and can:
- answer benefits and claims questions
- provide coverage and cost-sharing information
- locate quality doctors and low-cost care options
- schedule appointments for you
They can also explain health programs that align with your health goals and needs and help you enroll.
To speak with a Care Guide, call the phone number on the back of your member ID card or chat with a Care Guide online or in the app.
Registered nurses are available to help address acute health concerns, identify urgent health needs, and suggest appropriate sites of care. Contact a Care Guide to learn more about speaking with a registered nurse.
Health coaches are certified by the National Board for Health and Wellness Coaching (NBHWC), and they can support you in making healthy, sustainable behavior changes. You can learn more about the service by going to the Health Coach benefit page in the Benefits tab or by contacting a Care Guide.
Yes, you can access your MyPrime account and review Rx information once you have logged in.
If your BCBSRI health plan includes dental and/or vision benefits, you can access them through BlueCare Connect.
Yes, if you have an HSA through London Health**, you can review your HSA account information once you have logged in to BlueCare Connect.
*Not all employer-sponsored plans include wellness programs.
**London Health Administrators is an independent company contracting directly with BCBSRI to provide consumer driven health plan administration services.